Frequently Asked Questions
Everything you need to know about our sustainable essentials
What materials do you use in your clothing?
We specialize in everyday essentials made from organically-grown bamboo. Our fabric is breathable, hypoallergenic, and produced using sustainable farming practices to ensure comfort for you and the planet.
How should I care for my Boody items?
To maintain the quality of your bamboo garments, we recommend a warm machine wash with similar colors using a gentle biodegradable detergent, followed by line drying in the shade.
What is your return policy?
We offer a 30-day return window for most items. For hygiene reasons, we cannot accept returns on opened underwear unless the product is faulty.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the country. Express options are available at checkout if you need your essentials sooner.
How do I know which size to choose?
Our bamboo fabric has a generous amount of stretch. We recommend checking our detailed Size Guide located on each product page to find your perfect fit based on your measurements.
Are your products ethically made?
Yes, ethical production is at our core. We hold certifications from WRAP and ECOCERT, ensuring fair labor conditions and sustainable manufacturing processes throughout our supply chain.